Privacy Policy

Privacy Policy
Effective Date: January 8, 2025

Whet Travel, Inc. (“we,” “us,” or “our”) operates https://merch.groovecruise.com (the “Service”).

This policy explains how we collect, use, and share your information when you use our Service, and the choices you have. By using the Service, you agree to this Privacy Policy.

1. Definitions

Service: The merch.groovecruise.com website operated by Whet Travel, Inc.
Personal Data: Info that can identify you directly or indirectly.
Usage Data: Data collected automatically, like page views or device info.
Cookies: Small files stored on your device to help websites function better.
Data Controller: Whet Travel, Inc. determines how your data is used.
Data Processor: Third-party companies we work with to handle your data.
User: Anyone using the Service (that’s you).

2. What We Collect

Personal Data
When using our Service, we may collect:

Name, email address, phone number
Shipping/billing address
Payment and order info (handled securely by third-party processors)
Cookies and usage data

Usage Data
Includes:

IP address
Browser/device type
Pages visited and time spent
Date/time of visits
Error diagnostics

Location Data (only if enabled by you)

Cookies
Used for functionality, preferences, security, and advertising.

3. Why We Use Your Data

To run and improve the site
To handle your orders
For customer support
To send updates, offers, and marketing (opt-out anytime)
To comply with legal and financial obligations
For analytics and advertising

4. Legal Basis (EEA Users)

If you’re in the European Economic Area, we process your data only when:

You’ve given us permission
We need to fulfill a contract
It’s required by law
It’s in our legitimate interest and your rights aren’t violated

5. How Long We Keep Your Data

We retain Personal Data only as long as needed for the purposes stated. Usage data may be kept longer for analysis or security. You can request deletion by contacting us.

6. Transfers Outside Your Country

We operate in the U.S. If you use our Service from outside the U.S., you consent to your data being transferred and processed here.

7. Sharing Data

We may share your info:

With trusted Service Providers (e.g., shipping, payment processors, analytics)
If legally required
To protect rights, property, or safety
During a business transaction (e.g., merger or sale)

8. Security

We follow industry standards to protect your data, but no method is 100% secure. We encourage you to take steps to protect yourself online.

9. Your Rights (EEA Residents)

You may:

Access, update, or delete your data
Object or restrict how your data is used
Request a portable copy of your data
Withdraw consent at any time

To make a request, contact us at captainsupport@whettravel.com.

10. "Do Not Track" Signals

Our site does not respond to Do Not Track signals. You can enable or disable DNT in your browser settings.

11. Analytics & Advertising

We use:

Google Analytics
Google Ads
Bing Ads
Meta (Facebook/Instagram)
Twitter/X
Pinterest

These tools may use cookies to show you ads or collect site usage stats. You can opt out directly via their platforms.

12. Payments

We use Stripe, PayPal, Braintree, Authorize.net, and Square. They handle your payment data securely and directly. We don’t store your credit card details.

13. Remarketing

We may use remarketing services to show you ads based on your activity on our site, even after you’ve left. You can opt out using each platform’s settings or ad preference tools.

14. Links to Other Sites

We may link to other websites. We’re not responsible for their privacy practices, so review their policies separately.

15. Children's Privacy

We do not knowingly collect data from anyone under 18. If you believe a child has provided data, please contact us immediately and we’ll remove it.

16. Policy Updates

We may update this policy. If we make significant changes, we’ll post a notice on our website or notify you by email. Please review this policy periodically.